I completed the quest for Ash's hat and put it on before my server disconnected. When I logged back on it was gone from my inventory. Is it a limited time item or is there a way I can get it back?

I completed the quest for Ash's hat and put it on before my server disconnected. When I logged back on it was gone from my inventory. Is it a limited time item or is there a way I can get it back?

 

Hi @Mephaskapholies !

 

I'm sorry for the inconvenience.

I would like to inform you that you should be able to lose the Ash's Hat unless you have experienced a rollback.

However, unfortunately the servers are currently down and therefore i am unable to investigate further.

Once server will be online, i will investigate and update you in this thread about the situation. Please, be patient until that moment.

 

Have a wonderful day !

Hi @Mephaskapholies !

 

I'm sorry for the inconvenience.

I would like to inform you that you should be able to lose the Ash's Hat unless you have experienced a rollback.

However, unfortunately the servers are currently down and therefore i am unable to investigate further.

Once server will be online, i will investigate and update you in this thread about the situation. Please, be patient until that moment.

 

Have a wonderful day !

 

Thanks!

Thanks!

 

Hi @Mephaskapholies

 

Thank you for your patience.

I have forwarded your request to our Content Scripter team and i would like to inform you that you should be able to claim again the Hat by talking with Ash.

Could you please try it and let me know?

 

Have a wonderful day !

I will thank you

Hi @Mephaskapholies

 

Thank you for your patience.

I have forwarded your request to our Content Scripter team and i would like to inform you that you should be able to claim again the Hat by talking with Ash.

Could you please try it and let me know?

 

Have a wonderful day !

I went back and talked to Ash, I now have the hat back, thanks again!

I went back and talked to Ash, I now have the hat back, thanks again!

 

I'm really happy to hear that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now lock the thread.

Have a wonderful day !