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Unable to log into PRO, Error 503 Service Unavailable


Snaddz

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Since yesterday i've not been able to enter PRO, but the message error 503 Service Unavailable keeps popping up. I have tried logging into pro on two computers, including deleting and redownloading the program, also restarting them. Nothing works. The login screen does pop up, but when I try to log in it shows "logging in" but times out after a while. There has been some problems before when the program freezes completely and im unable to do anything but to log out however, I have never experienced this before. While trying to log into pro dashboard it gives me this message: "Server Error 0x01, Please report this to the Site Administrator.". The picture:1547578089829.thumb.png.f499015655dea60c20970c04fae92f0a.png

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Since yesterday i've not been able to enter PRO, but the message error 503 Service Unavailable keeps popping up. I have tried logging into pro on two computers, including deleting and redownloading the program, also restarting them. Nothing works. The login screen does pop up, but when I try to log in it shows "logging in" but times out after a while. There has been some problems before when the program freezes completely and im unable to do anything but to log out however, I have never experienced this before. While trying to log into pro dashboard it gives me this message: "Server Error 0x01, Please report this to the Site Administrator.". The picture:[ATTACH=full]62274[/ATTACH]

 

Hi @Snaddz

 

I'm' sorry for the inconvenience.

I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug.

Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash.

Also, please refrain from asking regarding server status here as it is against the General Support rules.

 

An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online .

You can also check server status by doing ^up in #bot-commands on our discord.

 

With that said, i will now lock the thread.

Have a wonderful day !

Edited by Shinohara
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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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