wrong account

[Snoowz]

Hi everyone, could anyone help me please, I have the following problem

today I was in the mood to play when I went to recover my account had something saying about merge I did this on the site, and such but I can not get into my account main someone tells me how to recover says my id is wrong

[Shinohara]

Hi everyone, could anyone help me please, I have the following problem

today I was in the mood to play when I went to recover my account had something saying about merge I did this on the site, and such but I can not get into my account main someone tells me how to recover says my id is wrong

 

Hi @Snoowz

 

I'm sorry for the inconvenience.

I would like to inform you that it seems like you correctly merged your account Snoowz and that this is a common issue experienced after the merge.

To solve it, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Quoting from the Everything about the merge thread, that you can check for any further experienced issue :

Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !