The website is showing both servers down and I have not been able to log in since trying yesterday, but I'm seeing posts indicating it's up and running?

 

I'm on an Android using the version of the app I downloaded yesterday.

 

Thanks in advance!

The website is showing both servers down and I have not been able to log in since trying yesterday, but I'm seeing posts indicating it's up and running?

 

I'm on an Android using the version of the app I downloaded yesterday.

 

Thanks in advance!

 

Hi @Doormos

 

I'm sorry for the inconvenience.

I would like to inform you that the servers are correctly online and that the website needs to be updated as we recently changed hosts, but the game works correctly. Could you please tell me what is the error you are experiencing? You can also attach a screenshot.

Also. could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions.

 

▪︎ Are you using Proxy?

Try not using it, and then test again

 

▪︎ Are you trying to play at home/work/school?

Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case

 

It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post

You could also use a VPN although you should check you're allowed first.

 

 

Looking forward to your reply, have a wonderful day !

I'm not sure what changed but it's working now! Perhaps restarting my phone earlier?

 

Thanks so much.

I'm not sure what changed but it's working now! Perhaps restarting my phone earlier?

 

Thanks so much.

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !