Ipkiss Posted January 17, 2019 Share Posted January 17, 2019 (edited) Since i cant check discord, and site says offline! what about ms? They are giving it back to us? is about what, 5 days alredy? Edited January 17, 2019 by Ipkiss Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 18, 2019 Administrator Share Posted January 18, 2019 Since i cant check discord, and site says offline! what about ms? They are giving it back to us? is about what, 5 days alredy? Hi @Ipkiss I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working since 2 days. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Ipkiss Posted January 18, 2019 Author Share Posted January 18, 2019 Hi @Ipkiss I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working since 2 days. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day ! Someone told me in-game that we have already won a bonus for those days. I just had no where to confirm, thank you. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 19, 2019 Administrator Share Posted January 19, 2019 Someone told me in-game that we have already won a bonus for those days. I just had no where to confirm, thank you. The thing you're talking about is the fact that MS, Train Ticket, BMS, Safari Ticket and EXP boost was extended for 6 days to everyone that had them active before the server going offline. However, I'm really happy to hear that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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