Rukawa Posted January 19, 2019 Share Posted January 19, 2019 I got zombie dc twice in the span of 2-3 hrs , was supposed to be fixed now but i still encountered the bug so I just thought to throw in a report on that. I hope it gets completely fixed as soon as possible. (P.s. I saw some more people who encountered this, so i assume its still alive) Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 19, 2019 Administrator Share Posted January 19, 2019 I got zombie dc twice in the span of 2-3 hrs , was supposed to be fixed now but i still encountered the bug so I just thought to throw in a report on that. I hope it gets completely fixed as soon as possible. (P.s. I saw some more people who encountered this, so i assume its still alive) Hi [uSER=1691377]@Raj2631[/uSER] I'm sorry for the inconvenience. I would like to inform you that, unfortunately, the maintenance improve a lot the situation but the Zombie DC has not been fixed completely yet. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. Please, do note that if you should lose part of your progress due to a crash or a disconnection, regardless of on our end or your, we would not be able to refund you of that progress as it would be unfair towards the other players and since we warned about the possibility of losing progress during pvp, bosses, etc. Lost by crash issues (Including disconnections and rollbacks) Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case. However, i would like to inform you that we are aware of those issues and that our developer is working on fixing them. I would also like to assure you that the current server are way faster than the previous one, but issues may be experienced and fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day. Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Rukawa Posted January 19, 2019 Author Share Posted January 19, 2019 ah, thanks for the quick reply, i understand that, good luck to the staff team in solving it asap :P Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 20, 2019 Administrator Share Posted January 20, 2019 ah, thanks for the quick reply, i understand that, good luck to the staff team in solving it asap :P As i cannot offer further support, i will now close the thread. I'm really to see you understand the situation and want to thank you for this. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server . If you have any further questions, please don't hesitate to ask. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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