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My game crashed while I was doing the bug catching contest and it had a few minutes left but I had a 260ish Pokémon and now I can’t go back in for a day and lost the money I used for the nurse joy and I don’t get a reward for the catch is there anything that can be done?

Hi there, @yoda2324

 

I am sorry for the inconvenience that you are experiencing. Unfortunately, you will not be able to recover the 260ish point Pokemon that you lost in the Bug Contest due to the server crashing or the money you lost due to using Nurse Joy.

This is due to our Policy stated in the Common Issues Thread..

 

~ Lost by crash issues (Including disconnections and rollbacks)

 

Some times when the game crashes/stuck, you might lose your a bit of your progress. Keep in mind that game is in BETA and crashes can happen any time. You will not be given anything you lost in a rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. We are so sorry for your case, however, it will not have any action go further for your case.

If you have further questions please refer to the Common Issues Thread down below.

 

Common Issue Thread

 

I know it is unfortunate but nothing can be done in regard to this situation. However, You may continue the story normally.

 

With that said I will now be closing this thread. If you have anymore questions or concerns, please do not hesitate to create another thread and I will be happy to assist you :)

 

Have a wonderful day!

 

Deepest Regards, Juliph

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