I can't login after merge

[Harrymarshall]

Hi everyone,

My old sever is red, then i merge to silver sever, and it complete, but i still can't login to silver sever. I just can login to gold sever, silver sever no, somebody help me, how can i login to silver sever again. I no banned,[ATTACH=full]62787[/ATTACH][ATTACH=full]62788[/ATTACH]

 

Image removed as it contained IP and it should be kept private - Shinohara

Edited January 20, 2019 by Shinohara

[Shinohara]

Hi everyone,

My old sever is red, then i merge to silver sever, and it complete, but i still can't login to silver sever. I just can login to gold sever, silver sever no, somebody help me, how can i login to silver sever again. I no banned,[ATTACH=full]62787[/ATTACH][ATTACH=full]62788[/ATTACH]

 

Hi @HarryMarshall

 

I'm sorry for the inconvenience.

I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge.

To solve it, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Quoting from the Everything about the merge thread, that you can check for any further experienced issue :

Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !