Robbo Posted January 21, 2019 Share Posted January 21, 2019 I've been looking and checking for a few days now and still i have not been able to login into either the silver server or gold which is annoying for me would anyone be able to help me with this thanks. Link to comment https://pokemonrevolution.net/forum/topic/117896-severs-down/ Share on other sites More sharing options...
Administrator Shinohara Posted January 21, 2019 Administrator Share Posted January 21, 2019 Robbo said: I've been looking and checking for a few days now and still i have not been able to login into either the silver server or gold which is annoying for me would anyone be able to help me with this thanks. Hi @Robbo I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. Unfortunately the status page on our website is currently not working properly and we are aware of that and working to fix it. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. Quote ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/117896-severs-down/#findComment-652790 Share on other sites More sharing options...
Robbo Posted February 9, 2019 Author Share Posted February 9, 2019 Hey @Shinohara Thanks for the reply i'm currently re-downloading the game and hopefully that works anyway thanks for the response and i will contact you if anything else is need thanks! Link to comment https://pokemonrevolution.net/forum/topic/117896-severs-down/#findComment-660495 Share on other sites More sharing options...
Robbo Posted February 9, 2019 Author Share Posted February 9, 2019 Hey @Shinohara Here is a screenshot of what was happening (I wasn't able to use the whole screen as the file was to large) Link to comment https://pokemonrevolution.net/forum/topic/117896-severs-down/#findComment-660501 Share on other sites More sharing options...
Tito017 Posted February 9, 2019 Share Posted February 9, 2019 silver not loggin only say connection lost Link to comment https://pokemonrevolution.net/forum/topic/117896-severs-down/#findComment-660502 Share on other sites More sharing options...
Robbo Posted February 9, 2019 Author Share Posted February 9, 2019 Tito017 said: silver not loggin only say connection lost Oh ok what about gold server??? Link to comment https://pokemonrevolution.net/forum/topic/117896-severs-down/#findComment-660506 Share on other sites More sharing options...
Velek Posted February 9, 2019 Share Posted February 9, 2019 i checked gold and its ok but silver saying connection lost Link to comment https://pokemonrevolution.net/forum/topic/117896-severs-down/#findComment-660507 Share on other sites More sharing options...
Administrator Shinohara Posted February 9, 2019 Administrator Share Posted February 9, 2019 Robbo said: Hey @Shinohara Thanks for the reply i'm currently re-downloading the game and hopefully that works anyway thanks for the response and i will contact you if anything else is need thanks! Hi @Robbo I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. However, when the server will be up, you will be able to log normally as it was an issue on our end and it should be fixed once the server come back online. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/117896-severs-down/#findComment-660508 Share on other sites More sharing options...
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