Caudectomie Posted January 22, 2019 Share Posted January 22, 2019 Hello, Since last patch, i cannot connect to the game, so i uninstall all files and try to re-dewload it, but it says "C:\user\…\PROclient_64.zip, file not found. I already tried all 3 download links. Is there anything i can do to solve it? Thanks Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 22, 2019 Administrator Share Posted January 22, 2019 Hello, Since last patch, i cannot connect to the game, so i uninstall all files and try to re-dewload it, but it says "C:\user\…\PROclient_64.zip, file not found. I already tried all 3 download links. Is there anything i can do to solve it? Thanks Hi @caidectomie I'm sorry for the inconvenience experienced. Could you please try the following procedure: Delete all the PRO files you currently have on your PC; Then download CCLEANER and run it to make sure to delete any possible remainig files (temporary files, etc). Disable your antivirus & firewall Download a new browser different from the one you have now and then download the game from PRO CLIENT DOWNLOAD LINKS If that should not be able to solve your issue yet, could you please provide a screenshot of the error? If you have been able to solve your issue, please make sure to add an exception for the client on the antivirus and firewall. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Caudectomie Posted January 22, 2019 Author Share Posted January 22, 2019 Thanks for the answer, problem solved, it came from my antivirus ! Have a good day Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 23, 2019 Administrator Share Posted January 23, 2019 Thanks for the answer, problem solved, it came from my antivirus ! Have a good day I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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