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New player, mobile and pc accounts are different.

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First I played on pc and it was fine, but then I downloaded the mobile version, and logged into my account. For some reason it loaded a previous version of my pc file (same account, silver server). My pc file is still where I left off, but my mobile file is significantly father behind. (Lvl 7 starter compared to lvl 19, plus other captured pokemon)

First I played on pc and it was fine, but then I downloaded the mobile version, and logged into my account. For some reason it loaded a previous version of my pc file (same account, silver server). My pc file is still where I left off, but my mobile file is significantly father behind. (Lvl 7 starter compared to lvl 19, plus other captured pokemon)

 

Hi @Arctus

 

I'm sorry for the inconvenience.

I would like to inform you that PC and Android servers are exactly the same and they are shared. That means that if you access from PC or Android, the progress is exactly the same.

Also, after checking your account i noticed that you are playing with two different accounts and maybe you didn't notice it.

  • Arctus, where you have your Charmander level 19
  • Antares, where you have a level 7 Charmander

I hope what said was clarifying, let me know if something is unclear and if you have any further questions.

Have a wonderful day !

image.gif

 

  • Author

Whoops, sorry, I could've sworn I checked that :l

 

Thanks for the help!

Whoops, sorry, I could've sworn I checked that :l

 

Thanks for the help!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

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This topic is now closed to further replies.

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