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First I played on pc and it was fine, but then I downloaded the mobile version, and logged into my account. For some reason it loaded a previous version of my pc file (same account, silver server). My pc file is still where I left off, but my mobile file is significantly father behind. (Lvl 7 starter compared to lvl 19, plus other captured pokemon)

  • Administrator
First I played on pc and it was fine, but then I downloaded the mobile version, and logged into my account. For some reason it loaded a previous version of my pc file (same account, silver server). My pc file is still where I left off, but my mobile file is significantly father behind. (Lvl 7 starter compared to lvl 19, plus other captured pokemon)

 

Hi @Arctus

 

I'm sorry for the inconvenience.

I would like to inform you that PC and Android servers are exactly the same and they are shared. That means that if you access from PC or Android, the progress is exactly the same.

Also, after checking your account i noticed that you are playing with two different accounts and maybe you didn't notice it.

  • Arctus, where you have your Charmander level 19
  • Antares, where you have a level 7 Charmander

I hope what said was clarifying, let me know if something is unclear and if you have any further questions.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

  • Administrator
Whoops, sorry, I could've sworn I checked that :l

 

Thanks for the help!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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