Tammie Posted January 24, 2019 Share Posted January 24, 2019 Dear Staff of PRO, A while ago i played on the silver server and bought various items in a row including (Goth clothes purple, Purple headset, Sylveon mount, etc). My current issue is that my Goth Clothes Purple has dissapeared and some random outfit was thrown in which looks ugly as hell on my character. My request is to remove that specific outfit piece that was added in that i did not buy and restore my goth clothes purple so my character is complete again. With Kind Regards, Tammie Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 24, 2019 Administrator Share Posted January 24, 2019 Dear Staff of PRO, A while ago i played on the silver server and bought various items in a row including (Goth clothes purple, Purple headset, Sylveon mount, etc). My current issue is that my Goth Clothes Purple has dissapeared and some random outfit was thrown in which looks ugly as hell on my character. My request is to remove that specific outfit piece that was added in that i did not buy and restore my goth clothes purple so my character is complete again. With Kind Regards, Tammie Hi @tammie I'm sorry for the inconvenience. This was an issue caused by mismatched IDs for the clothing. However, i would like to inform you that a fix has been added into the game. Fashion Girl Emily in Celadon Mart 1 is able to exchange between Goth and Autumn Colored Clothes for free. This is so you can trade in your clothes and have them changed back to normal. Let me know if you have any further questions, have a great day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Tammie Posted January 24, 2019 Author Share Posted January 24, 2019 Hi @tammie I'm sorry for the inconvenience. This was an issue caused by mismatched IDs for the clothing. However, i would like to inform you that a fix has been added into the game. Fashion Girl Emily in Celadon Mart 1 is able to exchange between Goth and Autumn Colored Clothes for free. This is so you can trade in your clothes and have them changed back to normal. Let me know if you have any further questions, have a great day ! Thank you alot for letting me know i had no idea that a fix was introduced into the game <3 Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted January 26, 2019 Administrator Share Posted January 26, 2019 Thank you alot for letting me know i had no idea that a fix was introduced into the game I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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