Pp up used and no increase in pp

[Jibowba]

I used a number of pp ups on my pikachus thunderbolt (all that I had in my bad I think 5) and got it from 15 pp to 28. when I relogged hours later my thunderbolt was back at 15 pp and I only had one pp up in my bag is there any way to get back the other four pp ups or get my pikachus thunderbolt back up to what it was at?

[Fluffles]

I used a number of pp ups on my pikachus thunderbolt (all that I had in my bad I think 5) and got it from 15 pp to 28. when I relogged hours later my thunderbolt was back at 15 pp and I only had one pp up in my bag is there any way to get back the other four pp ups or get my pikachus thunderbolt back up to what it was at?

Hi there. Sorry for the inconvenience. Unfortunately this is a common bug with items like TMs. We are aware of this issue and it is currently being looked into by our Developers. However, we are unable to give an estimated time as to when this will be fixed. Please stay tuned in #announcements of our Official PRO Discord for further announcements.

 

For now, you should be able to fix this issue by completely deleting all your PRO Files and reinstalling the client here. Unfortunately, we are also unable to restore your PP Ups as this would be unfair to others who have accepted their losses due to bugs like this. Do note that PRO is in BETA and bugs like this may happen.

 

Really sorry once again. Let me know if this has fixed your issue and if you need anything else.