Vibratez Posted February 4, 2019 Share Posted February 4, 2019 Hello, I used to play back in 2016-2017 and i had lots of pokemon and I also had bought mounts and skins with irl money. Where did everything go? Link to comment https://pokemonrevolution.net/forum/topic/119021-all-my-stats-are-deleted/ Share on other sites More sharing options...
Administrator Shinohara Posted February 4, 2019 Administrator Share Posted February 4, 2019 Hello, I used to play back in 2016-2017 and i had lots of pokemon and I also had bought mounts and skins with irl money. Where did everything go? Hi @Vibratez I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account and it seems like you have 361 hours on the Red Server, so if you want to have back your progress you have to select Red Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/119021-all-my-stats-are-deleted/#findComment-658773 Share on other sites More sharing options...
Vibratez Posted February 4, 2019 Author Share Posted February 4, 2019 I did the merge but it wont let me log in the silver server, only in gold Link to comment https://pokemonrevolution.net/forum/topic/119021-all-my-stats-are-deleted/#findComment-658783 Share on other sites More sharing options...
Vibratez Posted February 4, 2019 Author Share Posted February 4, 2019 I changed my password because there was a bug i guess. Now everything works fine, thanks! Link to comment https://pokemonrevolution.net/forum/topic/119021-all-my-stats-are-deleted/#findComment-658786 Share on other sites More sharing options...
Administrator Shinohara Posted February 5, 2019 Administrator Share Posted February 5, 2019 I changed my password because there was a bug i guess. Now everything works fine, thanks! I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment https://pokemonrevolution.net/forum/topic/119021-all-my-stats-are-deleted/#findComment-659150 Share on other sites More sharing options...
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