When I attempted to change my password through the dashboard i was able to get to the confirmation email sent screen. I checked my email and i had to move the email from my spam to my regular inbox. Once I did that I starred the email just in case. (don't know if that matters/ I'm also using gmail) Upon trying to open the email from PRO account team it was blank I will provide screenshots of that email. The first screen cap is of my google inbox with the email in question outlined in red. The second is a screen cap taken just after opening the email.

When I attempted to change my password through the dashboard i was able to get to the confirmation email sent screen. I checked my email and i had to move the email from my spam to my regular inbox. Once I did that I starred the email just in case. (don't know if that matters/ I'm also using gmail) Upon trying to open the email from PRO account team it was blank I will provide screenshots of that email. The first screen cap is of my google inbox with the email in question outlined in red. The second is a screen cap taken just after opening the email.

 

Hi @Anthony123

 

I'm sorry for the inconvenience.

I would like to inform you that the Dashboard's Reset Email has been temporarily disabled. In order to reset your password you will have to use the new website's reset password feature which you can find by clicking here: NEW RESET PASSWORD

 

I hope the information provided was helpful, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

Hi @Anthony123

 

I'm sorry for the inconvenience.

I would like to inform you that the Dashboard's Reset Email has been temporarily disabled. In order to reset your password you will have to use the new website's reset password feature which you can find by clicking here: NEW RESET PASSWORD

 

I hope the information provided was helpful, let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

 

 

Hello thank you, I wasn't aware the dashboard was being worked on everything is solved thanks for the help !

Hello thank you, I wasn't aware the dashboard was being worked on everything is solved thanks for the help !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !