Cocoputer Posted February 17, 2019 Share Posted February 17, 2019 I've entered all the boxes as shown below (including the captcha), but when I pressed the "register" button, it does not seem to direct me to a new window/page. Is there a specific problem to this? Help would be appreciated. Thanks. :) Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 17, 2019 Administrator Share Posted February 17, 2019 I've entered all the boxes as shown below (including the captcha), but when I pressed the "register" button, it does not seem to direct me to a new window/page. Is there a specific problem to this? Help would be appreciated. Thanks. :) [ATTACH=full]66979[/ATTACH] Hi @Cocoputer I'm sorry to hear about your situation. Could you please provide me your browser version as well as your operative system? Also, is it possible that you have any antivirus, firewall or extension that may interfere with the registration? Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Cocoputer Posted February 17, 2019 Author Share Posted February 17, 2019 Hi @Cocoputer I'm sorry to hear about your situation. Could you please provide me your browser version as well as your operative system? Also, is it possible that you have any antivirus, firewall or extension that may interfere with the registration? Looking forward to your reply, have a wonderful day ! My browser version is Google Chrome v. 72.0.3626 Operative system: Intel ® Core i5-7200U CPU @2.50GHz 2.70 GHz System type: 64-bit operating system, x64-based processor And for antivirus, I use McAfee and WIndows Defender Thanks for replying, have a wonderful day as well ;) Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 17, 2019 Administrator Share Posted February 17, 2019 My browser version is Google Chrome v. 72.0.3626 Operative system: Intel ® Core i5-7200U CPU @2.50GHz 2.70 GHz System type: 64-bit operating system, x64-based processor And for antivirus, I use McAfee and WIndows Defender Thanks for replying, have a wonderful day as well ;) Hi @Cocoputer I'm sorry for the inconvenience you are experiencing. Could you please provide me the username that you are trying to use for the registration? You can do that in my PM, if you most prefer. Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Cocoputer Posted February 17, 2019 Author Share Posted February 17, 2019 (edited) Hi @Cocoputer I'm sorry for the inconvenience you are experiencing. Could you please provide me the username that you are trying to use for the registration? You can do that in my PM, if you most prefer. Looking forward to your reply, have a wonderful day! It's fine, I fixed the problem, it's a network issue. But thanks for reaching out tho! ;) Have a wonderful day ahead of you! Edited February 17, 2019 by Cocoputer Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 18, 2019 Administrator Share Posted February 18, 2019 It's fine, I fixed the problem, it's a network issue. But thanks for reaching out tho! ;) Have a wonderful day ahead of you! I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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