Intergalax Posted February 17, 2019 Share Posted February 17, 2019 hello team, my problem is when i was trying to download the new client after the last yesterday update, i went to the download page and when i click on the link i want to download this one doesn´t open, in fact, any one of them open. can help me with my problem, please? i thought the client went uptade directly and it did but, when i click on my server (gold server) to play after update, a pop up says that it needs to be updated. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 17, 2019 Administrator Share Posted February 17, 2019 hello team, my problem is when i was trying to download the new client after the last yesterday update, i went to the download page and when i click on the link i want to download this one doesn´t open, in fact, any one of them open. can help me with my problem, please? i thought the client went uptade directly and it did but, when i click on my server (gold server) to play after update, a pop up says that it needs to be updated. Hi @intergalax I'm sorry for the inconvenience. Could you please try the following procedure: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE If you should not be able to open any of the link you find on the website, could you please tell me what is your operative system? (windows 64/32, mac, etc). Looking forward to your reply, have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Reeselover3 Posted February 17, 2019 Share Posted February 17, 2019 Did you have your client on PC to auto update.. mine just auto updated Link to comment Share on other sites More sharing options...
Intergalax Posted February 17, 2019 Author Share Posted February 17, 2019 i autoupdated it but when i clic on the server botton to login in, this tell that my client is outdated. Did you have your client on PC to auto update.. mine just auto updated Link to comment Share on other sites More sharing options...
Intergalax Posted February 17, 2019 Author Share Posted February 17, 2019 Hi @intergalax I'm sorry for the inconvenience. Could you please try the following procedure: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE If you should not be able to open any of the link you find on the website, could you please tell me what is your operative system? (windows 64/32, mac, etc). Looking forward to your reply, have a wonderful day ! mine pc is windows 10 32... this is the first time this sort of thing happen. Link to comment Share on other sites More sharing options...
Intergalax Posted February 17, 2019 Author Share Posted February 17, 2019 mine pc is windows 10 32... this is the first time this sort of thing happen. use ccleaner on win 10 is not good, last time this software erased some important register on the system that i had to reset my O.S. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 18, 2019 Administrator Share Posted February 18, 2019 use ccleaner on win 10 is not good, last time this software erased some important register on the system that i had to reset my O.S. Hi @intergalax I'm sorry to hear about your situation. However, using CCLEANER to clean only the old files and not the registry, should be secure and fine. Nevertheless, if you decide to skip that part, you may want to try the said procedure without using ccleaner, and download the game from the link here below: Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from PRO MEGA 32bit Please, let me know if you have been able to solve your issue using the PRO MEGA 32bit i passed you above and if you have any further questions. Have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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