Shyamalshah Posted February 20, 2019 Share Posted February 20, 2019 Hi, I bought a new laptop and tried to install PRO Client.. However, when i try to login, the screen freezes as soon as i click on Login Gold and unity crash popup comes up with this text "unity 2018.2.20f1_cef3e6c0c622" . After 3 seconds the game crashes and i am unable to play. I have directx12 installed and my drivers also say upto date. Please help as i dont have any other system to play. Thanks Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 20, 2019 Administrator Share Posted February 20, 2019 Hi, I bought a new laptop and tried to install PRO Client.. However, when i try to login, the screen freezes as soon as i click on Login Gold and unity crash popup comes up with this text "unity 2018.2.20f1_cef3e6c0c622" . After 3 seconds the game crashes and i am unable to play. I have directx12 installed and my drivers also say upto date. Please help as i dont have any other system to play. Thanks Hi @Shyamalshah I'm sorry for the inconvenience. Could you play try please try the following procedure in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Shyamalshah Posted February 21, 2019 Author Share Posted February 21, 2019 Hi, I just disabled my firewall from my antivirus and it started working . Thank you so much for your help :) Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 23, 2019 Administrator Share Posted February 23, 2019 Hi, I just disabled my firewall from my antivirus and it started working . Thank you so much for your help :) I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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