Billygeegee Posted February 21, 2019 Share Posted February 21, 2019 I am having an issue with the android client...whenever I try to install it a message will pop up after the client installs saying "App not found" I have deleted all files that I could find for PRO and also re-downloaded the client multiple times. Still receive the same message. I would really like to play the game on my phone but am unable to get it working....I did look at the forums and also asked in the discord but had no luck. Please help! Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 21, 2019 Administrator Share Posted February 21, 2019 I am having an issue with the android client...whenever I try to install it a message will pop up after the client installs saying "App not found" I have deleted all files that I could find for PRO and also re-downloaded the client multiple times. Still receive the same message. I would really like to play the game on my phone but am unable to get it working....I did look at the forums and also asked in the discord but had no luck. Please help! Hi @BillyGeeGee I'm sorry for the inconvenience. Could you please try the following procedure and let me know if it works: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD If that procedure should not work, could you try to download the application on a PC and then move it on your smartphone and try to install it? Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Billygeegee Posted February 21, 2019 Author Share Posted February 21, 2019 Hi @BillyGeeGee I'm sorry for the inconvenience. Could you please try the following procedure and let me know if it works: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD If that procedure should not work, could you try to download the application on a PC and then move it on your smartphone and try to install it? Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! Thank you for the prompt response to this issue, turns out that i'm just dumb lol. I was able to figure it out by uninstalling the old client I had previously and reinstalling it! :) Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 23, 2019 Administrator Share Posted February 23, 2019 Thank you for the prompt response to this issue, turns out that i'm just dumb lol. I was able to figure it out by uninstalling the old client I had previously and reinstalling it! :) I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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