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Consulta trasferencia de Cuenta


Kuremata

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Buenas tardes,

Queria consultar yo tengo 2 cuentas, me hice la segunda ya que queria cambiar de nombre mi cuenta principal pero por lo que lei en el psot, no se puede cambiar el nombre de esta, se puede trasferis mis pokemon de una cuenta a otra sin romper alguna regla del juego que es lo que no quiero.

Muchas gracias!

Saludos

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Buenas tardes,

Queria consultar yo tengo 2 cuentas, me hice la segunda ya que queria cambiar de nombre mi cuenta principal pero por lo que lei en el psot, no se puede cambiar el nombre de esta, se puede trasferis mis pokemon de una cuenta a otra sin romper alguna regla del juego que es lo que no quiero.

Muchas gracias!

Saludos

 

Hi @Kuremata

 

I'm sorry to hear about your situation.

Unfortunately you cannot change your username as of now due to the topic being closed, as you well know.

If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found HERE for future reference.

Unfortunately i cannot give you an estimated time for when changing name will be again available, but you can stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements about that and other updates.

 

Regard the issue with your Pokémon, are the accounts on the same server? If yes, you simply have to obtain the 4th badge of Kanto in order to be able to trade.

Unfortunately we are not able to move the Pokémon from an account to another as it would be unfair to the others that accepted the fact they have to obtain the 4th badge of kanto in order to be able to trade if we move your Pokémon and not theirs.

Also, it is good to note that, in the case you should have a Pokémon native of a region that you've currently not played yet, you will have to obtain the 8th badge of the said region in order to be able to use those Pokémon.

 

I'm sorry to disappoint you but i hope you can understand why we cannot fulfill your request.

Please, let me know if something is unclear and if you have any further questions.

Have a wonderful day !

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Hi @Kuremata

 

I'm sorry to hear about your situation.

Unfortunately you cannot change your username as of now due to the topic being closed, as you well know.

If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found HERE for future reference.

Unfortunately i cannot give you an estimated time for when changing name will be again available, but you can stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements about that and other updates.

 

Regard the issue with your Pokémon, are the accounts on the same server? If yes, you simply have to obtain the 4th badge of Kanto in order to be able to trade.

Unfortunately we are not able to move the Pokémon from an account to another as it would be unfair to the others that accepted the fact they have to obtain the 4th badge of kanto in order to be able to trade if we move your Pokémon and not theirs.

Also, it is good to note that, in the case you should have a Pokémon native of a region that you've currently not played yet, you will have to obtain the 8th badge of the said region in order to be able to use those Pokémon.

 

I'm sorry to disappoint you but i hope you can understand why we cannot fulfill your request.

Please, let me know if something is unclear and if you have any further questions.

Have a wonderful day !

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Muchas gracias, Shinohara!

Voy hacer lo pasarme los pokemon de una cuenta a otra una vez tenga las 4 medallas y estar a tanto!

Nuevamente muchas gracias por la respuesta.

Saludos!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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