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cant login

Tsilan23
in Resolved Bugs

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hey guys.im inactive since December.Is there any chance of my account got erased?cause I cant login

hey guys.im inactive since December.Is there any chance of my account got erased?cause I cant login

 

 

Hey.

 

You mean December 2018? And what is the exact error you get?

unknown12.png

 

No amount of money ever bought a second of time

hey guys.im inactive since December.Is there any chance of my account got erased?cause I cant login

Hi there, @tsilan23

 

I would like to start off by saying sorry for any inconvenience experienced

 

After checking into your account name, I am pleased to say that you account is very much still there.

 

Now to further address your issue, could you please show me the error that you are receiving when trying to log in? As it will help me in providing a solution.

 

Looking forward to your reply :)

 

With regards, Juliph

Finale2.png

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Share your questions on the forums as they could be useful to others

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  • Author
Hi there, @tsilan23

 

I would like to start off by saying sorry for any inconvenience experienced

 

After checking into your account name, I am pleased to say that you account is very much still there.

 

Now to further address your issue, could you please show me the error that you are receiving when trying to log in? As it will help me in providing a solution.

 

Looking forward to your reply :)

 

With regards, Julip

Hey.

 

You mean December 2018? And what is the exact error you get?

well I just had to download a newer version..thanks for your will to help my friend.love from greece

    •
    • Like 1
    • Author
    Hi there, @tsilan23

     

    I would like to start off by saying sorry for any inconvenience experienced

     

    After checking into your account name, I am pleased to say that you account is very much still there.

     

    Now to further address your issue, could you please show me the error that you are receiving when trying to log in? As it will help me in providing a solution.

     

    Looking forward to your reply :)

     

    With regards, Juliph

    hi juliph,i just had to download a newer version..thanks for your time my friend.:D

    •
    • Like 1
    hi juliph,i just had to download a newer version..thanks for your time my friend.:D

    I am glad to see everything is well.

     

    With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :)

     

    Have a Wonderful Day!

     

    Kind Regards, Juliph

    Finale2.png

    Please do not contact staff members for private support

    Share your questions on the forums as they could be useful to others

    Unsolicited messages will be magically destroyed

    •
    • Like 1
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