Jinseon Posted February 27, 2019 Share Posted February 27, 2019 My in game client doesnt work, there is no chat window, no Item slots, If I press escape no menu pops up. The only thing that works is the movement controls but when I interact with an NPC, I get stuck and nothing happens need help please Link to comment Share on other sites More sharing options...
Obliternade Posted February 27, 2019 Share Posted February 27, 2019 The best way to solve this problem, is to delete all game files, and download the game again :) Back again ~ I swear its the last time. [MEDIA=imgur]a/VddScya[/MEDIA] Link to comment Share on other sites More sharing options...
Jinseon Posted February 27, 2019 Author Share Posted February 27, 2019 The best way to solve this problem, is to delete all game files, and download the game again :) will try again sir Link to comment Share on other sites More sharing options...
Jinseon Posted February 27, 2019 Author Share Posted February 27, 2019 The best way to solve this problem, is to delete all game files, and download the game again :) the problem is still there :/ Link to comment Share on other sites More sharing options...
Obliternade Posted February 27, 2019 Share Posted February 27, 2019 the problem is still there :/ Did you delete all original files? Back again ~ I swear its the last time. [MEDIA=imgur]a/VddScya[/MEDIA] Link to comment Share on other sites More sharing options...
Jinseon Posted February 27, 2019 Author Share Posted February 27, 2019 Did you delete all original files? yup Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 27, 2019 Administrator Share Posted February 27, 2019 My in game client doesnt work, there is no chat window, no Item slots, If I press escape no menu pops up. The only thing that works is the movement controls but when I interact with an NPC, I get stuck and nothing happens need help please Hi @JinSeon I'm sorry for the inconvenience. Could you play try please try the following procedure in the same exact order i give you : Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Jinseon Posted February 27, 2019 Author Share Posted February 27, 2019 Hi @JinSeon I'm sorry for the inconvenience. Could you play try please try the following procedure in the same exact order i give you : Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day ! I'll try this later, thank you Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted February 28, 2019 Administrator Share Posted February 28, 2019 I'll try this later, thank you Hi @JinSeon As we have talked in game and your issue has been solved, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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