resolved Cannot switch party

[Flintstoning]

I was reading a few threads and noticed this was a bug because of the merger. I merged my profiles and got sent back to Kanto and now I’m stuck with my johto party in kanto.

 

I also cannot switch the order of my Pokémon.

 

Thanks for your help

[Shinohara]

I was reading a few threads and noticed this was a bug because of the merger. I merged my profiles and got sent back to Kanto and now I’m stuck with my johto party in kanto.

 

I also cannot switch the order of my Pokémon.

 

Thanks for your help

 

Hi @flinstoning

 

I'm sorry to hear about your situation.

I would like to inform you that once you merged your account, you selected the wrong server where you had no progress. That have lead you to restart your story and, as the merge automatically reordered your Pokémon in a random way, you finished to play the Kanto's story with a Johto's Pokémon in your team.

As you know, you cannot use the Pokémon native other regions while you are playing a specific region, and therefore they should be locked in you rPC until you would have obtained the 8th badge of the current region you are playing. Therefore, all the Pokémon you may have in your party that are not native of Kanto, in this case alakazam, are currently stuck in your team.

 

Before proceeding in moving in your PC your stuck Pokèmon i would like to ask you if you would like to unmerge your account in order to get back all your story-progress or if you would like instead to continue with your current progress and re-do the story.

Please, in case you should decide to unmerge, refrain from doing any trade on the silver server, as that would made you not anymore eligible for the unmerge.

 

Looking forward to your reply, have a wonderful day !

[Flintstoning]

I would like to unmerge the account and get back the story progress! If you are able to do this, that would be greatly appreciated.

[Shinohara]

I would like to unmerge the account and get back the story progress! If you are able to do this, that would be greatly appreciated.

 

Hi @Flinstoning

 

Thank you for your patience.

I would liek to inform you that your account has now been unmerged

You will now need to merge your accounts by log in the DASHBOARD and merge your accounts.

I checked your account Flinstoning and it seems like you have 83 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server.

 

To merge your account you can use the following guide under the spoilers:

[spoiler= Step 1]

Log into your dashboard and click the [Merge is required] button:

 

 

 

[spoiler=Step 2]

Select the desired merge option; once you get the successful merge dialogue, you're done!

 

 

 

 

I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging.

 

In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment.

 

Let me know if you have been successful in solving your issue and if you have any further questions.

Have a wonderful day !

[Flintstoning]

Everything works! Thanks

[Shinohara]

Everything works! Thanks

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !