Jump to content

Not able to login to old silver account


Hellboby

Recommended Posts

Hey All,

 

I am not able to login to my old silver account. I have already merged my accounts and adjusted my pasword to only numbers and alphabetic letters.

I keep getting the error of lost connection.

Anyone with tips?

 

Kr,

Hellboby

Link to comment
Share on other sites

  • Administrator
Hey All,

 

I am not able to login to my old silver account. I have already merged my accounts and adjusted my pasword to only numbers and alphabetic letters.

I keep getting the error of lost connection.

Anyone with tips?

 

Kr,

Hellboby

 

Hi @Hellboby

 

I'm sorry for the inconvenience.

I would like to inform you that the servers were down due to technical difficulties. However, you should now be able to log in the game.

Could you please try that?

 

Looking forward to your reply, have a wonderful day!

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Link to comment
Share on other sites

Hi @Hellboby

 

I'm sorry for the inconvenience.

I would like to inform you that the servers were down due to technical difficulties. However, you should now be able to log in the game.

Could you please try that?

 

Looking forward to your reply, have a wonderful day!

 

Hey @Shinohara

 

Thanks for the quick answer but it looks like it didn't change anything.

I am able to login to gold but not to silver.

Error changed now to: invalid username or password

 

Any other options to fix this?

Btw I am using capital letters in my pw, does that matter?

 

Thanks and have a nice day as well!

Edited by Hellboby
Link to comment
Share on other sites

  • Administrator
Fixed it.

Thanks for the help and the fast answers.

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
×
×
  • Create New...