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wassup everybody i played this game like a year ago and now i see i can synchronise my blue server to the new silver server and i do all the step and when it was time to log in to the silver server they say invalid username or password but i can connect to the gold server -.- so what can i do to fix this ?

  • Administrator
wassup everybody i played this game like a year ago and now i see i can synchronise my blue server to the new silver server and i do all the step and when it was time to log in to the silver server they say invalid username or password but i can connect to the gold server -.- so what can i do to fix this ?

 

Hi @macd

 

I'm sorry for the inconvenience.

I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge.

It is possible that you may need to change password more times, therefore could you please try to change password again?

Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Quoting from the Everything about the merge thread, that you can check for any further experienced issue :

Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

thx for your fast response I really appreciate it ! but however i change my password like 4 times and still have the same probleme... its bad beacuse i spend money on my other server and now i cant event have access to my mount and pokemon... Can you transfer all my mount and item that i bought on my other server ?

  • Administrator
its said connectio lost

 

Hi @macd

 

I'm sorry for the inconvenience.

The servers were down due to technical issue. However they are now online and it seems like you correctly merged your account and accessed the silver server.

Could you please confirm me if your issue has been solved or not?

 

Looking forward to your reply, have a wonderful day!

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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