Jump to content

Recommended Posts

  • Administrator
support needs to send me a verfication mail, I didnt verify my mail-adress so I am currently unable to login and play the game

 

Hi @flamingohunter

 

I'm sorry for the inconvenience.

I would like to inform you that with the recent update of our website, it is not anymore necessary to activate the account after the registration in order to play.

However, in the future, a new Dashboard will be created and, in order to use all the features on that, it will be necessary to verify your email. We will make a post on our OFFICIAL PRO DISCORD to inform our players of when it will be necessary.

Due to that, it is suggested to avoid using temporary emails but to use instead Gmail, Outlook and Yahoo emails as they are the most reliable and most likely to not experience any issue of receiving the email.

 

I hope the information given provided some clarification, let me know if something is unclear and if you have any further questions.

Have a wonderful day!

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

thanks for your fast reply, but that didnt fix my problem - i cant login to a server in PROClient Username and password are correct

I am using this mail-adress for almost all gaming related things

Can you tell me what I have to do, so I can login and play the game?

  • Administrator
thanks for your fast reply, but that didnt fix my problem - i cant login to a server in PROClient Username and password are correct

I am using this mail-adress for almost all gaming related things

Can you tell me what I have to do, so I can login and play the game?

 

Hi @flamingohunter

 

I'm sorry for the inconvenience.

Could you please clarify if you're getting the error "invalid username or password" or if you experience any other error?

 

Looking forward to your reply, have a wonderful day!

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

  • Administrator
error is "invalid username or password"

 

thanks in advance

 

BR

Mr. Flamingohunter

 

Hi @flamingohunter

 

I'm sorry for the inconvenience.

It is possible that you may need to change password as the one you have chosen may have some not allowed character, therefore could you please try to change password again?

Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

  • Administrator
thank you very much, you solved my problem :]

 

#alphanumerical

 

Have a wonderful day ! Shinohara-san

 

BR

Prof.Dr.Dr. Flamingohunter

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

Guest
This topic is now closed to further replies.
×
×
  • Create New...