S4mucaa3000 Posted March 6, 2019 Share Posted March 6, 2019 Hi, Im posting this thread again because no one helped me... After playing a few minutes, the game just crash, showing a pokeball with a exclamation point. After this simbol, the game just terminates. What could i do to fix this issue?, S4mucaa Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 6, 2019 Administrator Share Posted March 6, 2019 Hi, Im posting this thread again because no one helped me... After playing a few minutes, the game just crash, showing a pokeball with a exclamation point. After this simbol, the game just terminates. What could i do to fix this issue?, S4mucaa Hi @S4mucaa3000 I'm sorry for the inconvenience. Could you play try please try the following procedure in the same exact order i give you : Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
S4mucaa3000 Posted March 6, 2019 Author Share Posted March 6, 2019 So, i followed your instructions and the game still crashing. I only dont think I install the .NET Framework because it says he could not install the program because i already have it, but the .NET i have isn't the updated one. What could i do? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 6, 2019 Administrator Share Posted March 6, 2019 So, i followed your instructions and the game still crashing. I only dont think I install the .NET Framework because it says he could not install the program because i already have it, but the .NET i have isn't the updated one. What could i do? Hi @S4mucaa3000 I'm sorry for the inconvenience. Could you please provide the screenshot of the version of .net framework you have? Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
S4mucaa3000 Posted March 6, 2019 Author Share Posted March 6, 2019 I found the crash report! Link to comment Share on other sites More sharing options...
S4mucaa3000 Posted March 7, 2019 Author Share Posted March 7, 2019 These are my .NET framework versions: Link to comment Share on other sites More sharing options...
S4mucaa3000 Posted March 10, 2019 Author Share Posted March 10, 2019 Thank you so much for the attention @Shinohara. I solved the issue reinstalling the .dll file, S4mucaa. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 10, 2019 Administrator Share Posted March 10, 2019 Thank you so much for the attention @Shinohara. I solved the issue reinstalling the .dll file, S4mucaa. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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