Edvin Posted March 13, 2019 Share Posted March 13, 2019 Hello Today i relearned many skills on a few pokes including vulpix. Last skill i wanted to get back was Hex. I clicked relearn, choose Hex, accept, it ate my 2k but didnt open window to choose. Tried it a few times, relogged etc and it ate a hefty amount of my money without option to relearn :( Server:Silver pokeID:32730283 Help Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 13, 2019 Administrator Share Posted March 13, 2019 Hello Today i relearned many skills on a few pokes including vulpix. Last skill i wanted to get back was Hex. I clicked relearn, choose Hex, accept, it ate my 2k but didnt open window to choose. Tried it a few times, relogged etc and it ate a hefty amount of my money without option to relearn :( Server:Silver pokeID:32730283 Help Hi @edvin I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then, if you have a desktop and not android, download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Edvin Posted March 14, 2019 Author Share Posted March 14, 2019 Thank you it worked! A bit sad i lost a hefty amount of money. Hope it could be fixed permanently :) Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 19, 2019 Administrator Share Posted March 19, 2019 Thank you it worked! A bit sad i lost a hefty amount of money. Hope it could be fixed permanently :) I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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