Jackson2 Posted March 23, 2019 Share Posted March 23, 2019 first of all sorry for here apeal but idk where i can do this so..:( My pro's application doesn't work in my pc x32bit look on image . now what i can do with my pc? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 23, 2019 Administrator Share Posted March 23, 2019 first of all sorry for here apeal but idk where i can do this so..:( My pro's application doesn't work in my pc x32bit look on image . now what i can do with my pc? Hi [uSER=1508411]@Ashisharya[/uSER] I'm sorry for the inconvenience. Could you please try the following: ▪︎ Change your desktop screen resolution from your Windows settings ▪︎ Launch your PRO game client ▪︎ Once the game is open, revert your resolution change back to your initial one This is how to do that in windows 10 HOW TO CHANGE RESOLUTION WINDOWS 10 This is how to do that in windows 7 HOW TO CHANGE RESOLUTION WINDOWS 7 You probably have to try the said procedure couple of times with different resolutions, but try first to change your desktop resolution to 1366x768 and, if it doesn't work, try all the other resolutions. Looking to your reply, have a great day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Jackson2 Posted March 24, 2019 Author Share Posted March 24, 2019 i changed all resolution but.. :(( still not working . i am really sad. can you tell me which resolution you are using for pro. i tried all resolution but why not working Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 24, 2019 Administrator Share Posted March 24, 2019 i changed all resolution but.. :(( still not working . i am really sad. can you tell me which resolution you are using for pro. i tried all resolution but why not working Hi [uSER=1508411]@Ashisharya[/uSER] I'm sorry for the inconvenience. Could you please try to select the 800 x 600, then apply and press ok. After that, try to open the game and screenshot again the error that comes out. Looking forward to your reply, have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Jackson2 Posted March 24, 2019 Author Share Posted March 24, 2019 ty sweet staff for help me . actually my pc had not graphic driver. but now downloaded driver and it's working properly. ty <33333 Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted March 26, 2019 Administrator Share Posted March 26, 2019 ty sweet staff for help me . actually my pc had not graphic driver. but now downloaded driver and it's working properly. ty :RowletHeart:3333 I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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