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Free Safari Problem

Ferwyn
in Resolved General Support

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I accomplished four badges on test server, but im still being charged for the safari zone. I did it on the 18 of march.

 

Nickname: Ferwyn

Server: Silver

 

Thanks in advance.

342727386_4thgympoketest.png.a086baf7e49cfd23b69718c296464481.png

I accomplished four badges on test server, but im still being charged for the safari zone. I did it on the 18 of march.

 

Nickname: Ferwyn

Server: Silver

 

Thanks in advance.

 

Hi @Ferwyn

 

I would like to inform you that we are aware of the the issue and it has been forwarded to the relevant parties that will look into that.

Unfortunately, there is not an estimated time as for when the issue will be solved, however it should be today/tomorrow. I will personally update you as soon as we will have found the issue and an announcement will be made on our OFFICIAL PRO DISCORD as soon as the issue will be fixed.

Please, be patient in the while.

 

Have a wonderful day !

image.gif

 

  • 3 weeks later...
Problem solved, thanks!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

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