resolved Patcher error

[Titochu]

while i was loading the new patch it says "something went very wrong"

what can i do to fix it?

patcherError.txt

[Shinohara]

while i was loading the new patch it says "something went very wrong"

what can i do to fix it?

 

Hi @titochu

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Disable your antivirus and firewall
  
• Delete/Unistall the old client of PRO and delete all the remaining files
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

Do note that sometimes a restart of your device may be required in order to delete/install the application.

If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it.

 

Looking forward to your reply, have a wonderful day!

[Titochu]

Hi @titochu

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Disable your antivirus and firewall
  
• Delete/Unistall the old client of PRO and delete all the remaining files
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  

Do note that sometimes a restart of your device may be required in order to delete/install the application.

If that should solve the problem, please remember to add an exception to your firewall/antivirus and reactivate it.

 

Looking forward to your reply, have a wonderful day!

i reinstalled it and its working fine now.

Thanks for the help.

[Shinohara]

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !