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Login issue

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Hi since yesterday my pro client has issues. It's like when I open it, my touchscreen stops working as I can't click on login. I tried redownload and now I'm stuck in Terms of use, since I can't click on accept. What to do?

 

I'm on Android btw, and the phone in itself is working perfectly fine.

  • Author

An update to the issue, I uninstalled the client after clearing cache and deleting the data, restarted the phone and then downloaded latest version from the website again..still the issue is the same.

 

Then just to test if the problem is with my phone I installed an old version, and I could click anywhere just fine. It just said it's an old version and to download a new one..but the latest one is still stuck on the 'terms of use' box. I can't click?

 

Ps: something's wrong with the client.

Also my xp boost is wasted.

  • Author

Forgot to post. Deep cleaning and reinstalling with different browser solved it for me.

Forgot to post. Deep cleaning and reinstalling with different browser solved it for me.

 

Hi @Whitney007

 

Thank you for your patience and your feedback.

Could you please clarify if that totally solved your issue?

 

Looking forward to your reply, have a wondeerful day!

image.gif

 

  • 2 weeks later...
Yes I've been playing since and had no issue logging in.

 

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !

image.gif

 

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