Whitney007 Posted April 5, 2019 Share Posted April 5, 2019 Hi since yesterday my pro client has issues. It's like when I open it, my touchscreen stops working as I can't click on login. I tried redownload and now I'm stuck in Terms of use, since I can't click on accept. What to do? I'm on Android btw, and the phone in itself is working perfectly fine. Link to comment Share on other sites More sharing options...
Whitney007 Posted April 5, 2019 Author Share Posted April 5, 2019 An update to the issue, I uninstalled the client after clearing cache and deleting the data, restarted the phone and then downloaded latest version from the website again..still the issue is the same. Then just to test if the problem is with my phone I installed an old version, and I could click anywhere just fine. It just said it's an old version and to download a new one..but the latest one is still stuck on the 'terms of use' box. I can't click? Ps: something's wrong with the client. Also my xp boost is wasted. Link to comment Share on other sites More sharing options...
Whitney007 Posted April 6, 2019 Author Share Posted April 6, 2019 Forgot to post. Deep cleaning and reinstalling with different browser solved it for me. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 6, 2019 Administrator Share Posted April 6, 2019 Forgot to post. Deep cleaning and reinstalling with different browser solved it for me. Hi @Whitney007 Thank you for your patience and your feedback. Could you please clarify if that totally solved your issue? Looking forward to your reply, have a wondeerful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Whitney007 Posted April 6, 2019 Author Share Posted April 6, 2019 Yes I've been playing since and had no issue logging in. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 20, 2019 Administrator Share Posted April 20, 2019 Yes I've been playing since and had no issue logging in. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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