Cobramk Posted April 6, 2019 Share Posted April 6, 2019 Hello, since the new patcher everytime i left a Pokecenter or go to a house, my game crash, i want some tips, i disable lightning effect and etc... Have a nice day. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 6, 2019 Administrator Share Posted April 6, 2019 Hello, since the new patcher everytime i left a Pokecenter or go to a house, my game crash, i want some tips, i disable lightning effect and etc... Have a nice day. Hi @CobraMK I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Add an exception to PRO into your antivirus and firewall and try to run the game Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Cobramk Posted April 6, 2019 Author Share Posted April 6, 2019 Fine, ty ♥ Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 22, 2019 Administrator Share Posted April 22, 2019 Fine, ty ♥ I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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