I was playing on gold server left the game for a minute then tried to get back into the game and have been stuck trying to download patch for about 20 minutes since.

 

I was playing on gold server left the game for a minute then tried to get back into the game and have been stuck trying to download patch for about 20 minutes since.

 

[ATTACH=full]78570[/ATTACH]

 

Hi @Granticus

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Delete/Unistall the old client of PRO and delete all the remaining files
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  
• Add an exception to PRO into your antivirus and firewall and try to run the game
  

Do note that sometimes a restart of your device may be required in order to delete/install the application.

 

Looking forward to your reply, have a wonderful day!

Unfortunately the problem is still occurring, I deleted the files, redownloaded them and restarted the computer but the screen is still stuck on loading

Unfortunately the problem is still occurring, I deleted the files, redownloaded them and restarted the computer but the screen is still stuck on loading

 

Could you please try to move the folder of the client into your documents or downloads folder and then open it as adminsitrator?

 

Looking forward to your reply, have a wonderful day!

I managed to figure it out, Thanks for the help!

I managed to figure it out, Thanks for the help!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask.

With that said, i will now close the thread.

Have a wonderful day !