Kestony Posted April 22, 2019 Share Posted April 22, 2019 Patching gets stuck (I added image). I tried uninstalling everything and redownloading the client. I extracted everything on desktop. What can I do? Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 22, 2019 Administrator Share Posted April 22, 2019 Patching gets stuck (I added image). I tried uninstalling everything and redownloading the client. I extracted everything on desktop. What can I do? [ATTACH=full]78592[/ATTACH] Hi @Kestony I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Place the folder of your client into your documents or downloads, not directly into the disk (so, not directly into your desktop) Add an exception to PRO into your antivirus and firewall and try to run the game with administrators power Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Kestony Posted April 22, 2019 Author Share Posted April 22, 2019 Solved. Thanks. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 22, 2019 Administrator Share Posted April 22, 2019 Solved. Thanks. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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