Morningstars Posted April 25, 2019 Share Posted April 25, 2019 Hello I had a problem with crash recently, I sent the white cat ears from one of my accounts to another in the mail and I picked it up and got it but it had the crash / rollback and now the item just disappeared, it is not in either account and neither in the mail. I'm from gold server. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted April 25, 2019 Administrator Share Posted April 25, 2019 Hello I had a problem with crash recently, I sent the white cat ears from one of my accounts to another in the mail and I picked it up and got it but it had the crash / rollback and now the item just disappeared, it is not in either account and neither in the mail. I'm from gold server. Hi [uSER=841926]@omedio[/uSER] I'm sorry for the inconvenience. Could you please provide the screenshot of the mail where the item was? Looking forward to your reply, have a wonderful day! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Morningstars Posted April 25, 2019 Author Share Posted April 25, 2019 Hi [uSER=841926]@omedio[/uSER] I'm sorry for the inconvenience. Could you please provide the screenshot of the mail where the item was? Looking forward to your reply, have a wonderful day! Link to comment Share on other sites More sharing options...
Morningstars Posted April 28, 2019 Author Share Posted April 28, 2019 So... I'll get my item back? Link to comment Share on other sites More sharing options...
Morningstars Posted May 1, 2019 Author Share Posted May 1, 2019 ........................... Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted May 1, 2019 Administrator Share Posted May 1, 2019 ........................... Hi [uSER=841926]@omedio[/uSER] I'm sorry for the inconvenience. Could you please log in the game so i can trade them back to you? Looking forward to your reply, have a wonderful day! 1 Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Morningstars Posted May 1, 2019 Author Share Posted May 1, 2019 Ok, I'm online Link to comment Share on other sites More sharing options...
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