Cant log in

[Lobb]

I havent played since 2017 so i had to do all this stuff in order to get on my account, so i did it all and now i cant access the silver server but i can easily access the gold server no problem (btw my main server was on the red server) when i try to log in it says "wrong username or password"

[Shinohara]

I havent played since 2017 so i had to do all this stuff in order to get on my account, so i did it all and now i cant access the silver server but i can easily access the gold server no problem (btw my main server was on the red server) when i try to log in it says "wrong username or password"

 

Hi @Lobb

 

I'm sorry for the inconvenience.

I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge.

It is possible that you may need to change password more times, therefore could you please try to change password again?

Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9)

 

Quoting from the Everything about the merge thread, that you can check for any further experienced issue :

Q: I've already merged both my Red and Blue account but I'm still getting an "Invalid Password" error! What do I do?!

A: If you have already merged your data for the Silver server and get an "Invalid Password" error when logging in, please go ahead and change your password here, ensuring that it is alphanumerical.

 

Let me know if you have been able to solve your issue and if you have any further questions.

Have a wonderful day !