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I am a player of gold server, currently i have not been able to enter the game because of connection lost oftenly. Today the same situation happened again. I have tried all ways from re-starting my pc to re-downloading the client, but i am still not able to enter the game.

 

Hi @MewtwoY

 

I'm sorry for the inconvenience.

The servers were down due to technical difficulties. As that is an error on our end and that cause a crash of our servers, even changing password won't fix the issue.

The only thing you can do in those moments is wait that the server get restarted by one of our admins.

However, I would like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed.

 

Nevertheless you should now be able to log on again.

 

As the issue has been solved, i will now close the thread.

Have a wonderful day !

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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