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  • Administrator
hey bought some items using the event tokens can u refund the tokens

 

Hi @Deepandeepu

 

I'm sorry for the inconvenience.

Could you please state what kind of item did you bought and how many of them? List them please.

 

Looking forward to your reply, have a wonderful day!

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  • Administrator
full restore 50 of them

 

oval stone 1

 

others i dont remember

oran berries 100

 

some others too

and also some full heal i guess

 

Hi @Deepandeepu

 

I'm sorry for the inconvenience.

I regret to inform you that, as you have bought the item intentionally and not due to a mistake (it's not possible to buy all of them for an error) we cannot refund you of the token.

If we would refund you of the token after you bought something like that intentionally, we should refund any single player that ask a refund because they do not want anymore what they bought and they are not happy with what they have bought despite it was intentional.

I'm sorry to disappoint you, but I hope you can understand that we cannot refund a player of the value(money/token) just because they changed idea and they do not want anymore what they bought.

 

Please, let me know if you have any further questions.

Have a wonderful day !

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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