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Connection lost problem on silver server

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About 2 hours ago the game froze so I thought logging out would fix it. I logged out and tried to log in then it showed me this message *logging in>connection lost. I waited for 1H then I could log in again. I was playing then I logged out for some work and trying to log in now but it's showing the same thing again. I can log into gold server but not silver.

About 2 hours ago the game froze so I thought logging out would fix it. I logged out and tried to log in then it showed me this message *logging in>connection lost. I waited for 1H then I could log in again. I was playing then I logged out for some work and trying to log in now but it's showing the same thing again. I can log into gold server but not silver.

 

Hi @Red6527

 

I'm sorry for the inconvenience.

The servers were down due to technical difficulties. As that is an error on our end and that cause a crash of our servers, even changing password won't fix the issue.

The only thing you can do in those moments is wait that the server get restarted by one of our admins.

However, I would like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed.

 

Nevertheless you should now be able to log on again.

 

As the issue has been solved, i will now close the thread.

Have a wonderful day !

image.gif

 

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