Hi everyone,

 

I quit playing the game around 6 months ago. Yesterday I felt like playing again, so I logged on, but found mysef stuck in an empty area (black with a light grey square where the character is meant to be). I have no access to my pokedex, my inventory shows no items. I cannot type anything in chat either. Note that, strangely enough, my username changed to [DEV]Test (from Kemonius), with active membership and over $100M. After a brief period of time (around 30s), I get disconnected from the game. If I log into the Gold server, which I never played on, I get professor Oak's regular greetings and the game seems to be working fine. Do you have any idea how I can resolve this issue ?

 

Thank you for your time,

 

Kemonius

 

(Below shows the screen when I log on)

Its a screen that should move you to the place you last been. Im not entirely sure, but maybe your character is corrupted, and/or the server just cant find the place you last been becouse of (probably) out of boundaries. The server is currently down for good, and maybe its just the brainfart of the server. Have no idea, but i hope you'll get your progress back :)

Shinohara (admin) :

"

Hi there !

 

I'm sorry for the inconvenience.

The servers were down due to technical difficulties. As that is an error on our end and that cause a crash of our servers, even changing password won't fix the issue.

The only thing you can do in those moments is wait that the server get restarted by one of our admins.

However, I would like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed.

 

Nevertheless you should now be able to log on again.

 

As the issue has been solved, i will now close the thread.

Have a wonderful day !

"

So its probably a server brainfart

Alright, thanks for your answer :)

Hi everyone,

 

I quit playing the game around 6 months ago. Yesterday I felt like playing again, so I logged on, but found mysef stuck in an empty area (black with a light grey square where the character is meant to be). I have no access to my pokedex, my inventory shows no items. I cannot type anything in chat either. Note that, strangely enough, my username changed to [DEV]Test (from Kemonius), with active membership and over $100M. After a brief period of time (around 30s), I get disconnected from the game. If I log into the Gold server, which I never played on, I get professor Oak's regular greetings and the game seems to be working fine. Do you have any idea how I can resolve this issue ?

 

Thank you for your time,

 

Kemonius

 

(Below shows the screen when I log on)

[ATTACH type=full" alt="81607]81607[/ATTACH]

 

Hi @Kemonius

 

I'm sorry for the inconvenience.

Could you please tell me if you are still experiencing this issue?

 

Looking forward to your reply, have a wonderful day !

Hi @Kemonius

 

I'm sorry for the inconvenience.

Could you please tell me if you are still experiencing this issue?

 

Looking forward to your reply, have a wonderful day !

 

Hi, sorry for the late reply !

 

I tried it just now and nothing has changed.

 

Have a good day,

 

Kemonius