Cant open Pro

[Ulooy]

So I just installed the app on my laptop it appears a warning saying that something went really wrong .

here's the patchererror that appears after executting the app, hope some1 can help me out :)

patcherError.txt

[Shinohara]

So I just installed the app on my laptop it appears a warning saying that something went really wrong .

here's the patchererror that appears after executting the app, hope some1 can help me out :)

 

Hi @Ulooy

 

I'm sorry for the inconvenience.

Could you please tell me what antivirus do you use, your windows version (10, 8, 7) and if 64bit or 32 bit?

 

Looking forward to your reply, have a wonderful day !

[Ulooy]

Its a windows 10 64bit and I'm using windows defender as antivirus atm

[Shinohara]

Its a windows 10 64bit and I'm using windows defender as antivirus atm

 

Hi @Ulooy

 

I'm sorry for the inconvenience.

Could you please try to follow the here below procedure and tell me if it solves your issue:

• Delete/Unistall the old client of PRO and delete all the remaining files
  
• Totally disable your antivirus and firewall
  
• Download the latest client from PRO WEBSITE DOWNLOAD
  
• Place the folder of your client into your documents or downloads, not directly into the disk
  
• Run the game with administrators power
  

Do note that sometimes a restart of your device may be required in order to delete/install the application.

Also, in case it should work, remember to re-activate your antivirus and firewall and add an exception to the PROClient folder.

 

Looking forward to your reply, have a wonderful day!