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Client not working.

Mudkipcool
in Resolved General Support

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Basically when opening client it would go through Checking for Updates > Downloading Patch > Validating Game Files > Closing Client. So yeah, nothing happens. Sometimes UnityCrashHandler opens but otherwise, it's the same thing. Can't even get to the login screen.

 

And yes, I already redownloaded the client just to be sure. Extracted it to My Documents and running it from there.

Basically when opening client it would go through Checking for Updates > Downloading Patch > Validating Game Files > Closing Client. So yeah, nothing happens. Sometimes UnityCrashHandler opens but otherwise, it's the same thing. Can't even get to the login screen.

 

And yes, I already redownloaded the client just to be sure. Extracted it to My Documents and running it from there.

 

Did you try on another device to see if that may be the problem?

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  • Author

Did you try on another device to see if that may be the problem?

 

Well I only have a single laptop. Game's working fine on my phone though.

Basically when opening client it would go through Checking for Updates > Downloading Patch > Validating Game Files > Closing Client. So yeah, nothing happens. Sometimes UnityCrashHandler opens but otherwise, it's the same thing. Can't even get to the login screen.

 

And yes, I already redownloaded the client just to be sure. Extracted it to My Documents and running it from there.

 

Hi @MudkipCool

 

I'm sorry for the inconvenience.

Could you please tell me what antivirus do you use, your windows version (10, 8, 7) and if 64bit or 32 bit?

 

Looking forward to your reply, have a wonderful day !

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  • Author

Hi @MudkipCool

 

I'm sorry for the inconvenience.

Could you please tell me what antivirus do you use, your windows version (10, 8, 7) and if 64bit or 32 bit?

 

Looking forward to your reply, have a wonderful day !

 

 

Hi, thanks for the response. AV is Avast. I've already added the exe to the exceptions. Don't need to add it to a Blocked/Allowed list since there isn't any to begin with in the free version.

 

OS is Win7 Home Premium x64.

  • Author

OK. Installed the client on a Win10 64-bit PC and it's working here. I don't understand why it's not working in my Win7 laptop which is where I used to play it. :(
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