Mrbluejoh Posted May 19, 2019 Share Posted May 19, 2019 I beat victor on route 19 and went to the safari zone after he told me where the Hm is and when i try to open the pokeball to get Surf it says i need permission to open it. i have talked to him again and he just asks me if i got the hm please help. Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted May 19, 2019 Administrator Share Posted May 19, 2019 I beat victor on route 19 and went to the safari zone after he told me where the Hm is and when i try to open the pokeball to get Surf it says i need permission to open it. i have talked to him again and he just asks me if i got the hm please help. Hi @MrBlueJoh I'm sorry for the inconvenience. I would like to inform you that the issue and it has been forwarded to the relevant parties that will look into that,. The issue should be completely fixed soon, please be patient in the while. I will personally inform you as soon as it will be solved. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
Razemuse Posted May 19, 2019 Share Posted May 19, 2019 Hi. I faced the same issue. Please do let us know when the bug may be resolved, and if we would be compensated. Link to comment Share on other sites More sharing options...
Tylerchu Posted May 19, 2019 Share Posted May 19, 2019 Hi, I accidentally made a second post describing this issue, so feel free to delete it and such. I'm just here to report that I'm also experiencing this problem. I only entered the Safari Zone once, so I'm not too concerned over compensation. (hi Blue!) Link to comment Share on other sites More sharing options...
Robbysrad Posted May 19, 2019 Share Posted May 19, 2019 Hi Im having the same issue i spent 25000 trying to see if i could get it to work. Please inform when its solved Link to comment Share on other sites More sharing options...
Tylerchu Posted May 19, 2019 Share Posted May 19, 2019 Update: seems it was fixed. Y'all go check for yourselves! Link to comment Share on other sites More sharing options...
Robbysrad Posted May 19, 2019 Share Posted May 19, 2019 Its fixed thank you Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted May 19, 2019 Administrator Share Posted May 19, 2019 I beat victor on route 19 and went to the safari zone after he told me where the Hm is and when i try to open the pokeball to get Surf it says i need permission to open it. i have talked to him again and he just asks me if i got the hm please help. Hi. I faced the same issue. Please do let us know when the bug may be resolved, and if we would be compensated. Hi, I accidentally made a second post describing this issue, so feel free to delete it and such. I'm just here to report that I'm also experiencing this problem. I only entered the Safari Zone once, so I'm not too concerned over compensation. (hi Blue!) Hi Im having the same issue i spent 25000 trying to see if i could get it to work. Please inform when its solved Update: seems it was fixed. Y'all go check for yourselves! Hi there ! Thank you for your patience. I'm happy to inform you that the issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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