Cant log in

[Uhmonoremnia]

I was offline for 3-4 months due to some private issues with my job and now when Im trying to log in it says ''cant connect to the server'' what should I do to log in??

[Celestic]

Try again at a later time.

 

Currently the server is offline more often due to some server problems.

Maybe you tried while it was doen.

[Saigo]

I was offline for 3-4 months due to some private issues with my job and now when Im trying to log in it says ''cant connect to the server'' what should I do to log in??

Hello UhMonoReMnia,

 

I'm sorry for the inconvenience, and welcome back to PRO.

The servers sometimes experience technical difficulties leading them to crash, being that a reason why you might couldn't log into the game. Both servers should be ready to play right now.

 

However if the servers were not the problem here I suggest you to follow the next points:

Can't connect to the Server

• Check your requirements.
  

 

• Always make sure your client is up to date! For Windows, the autopatcher often does this but please check regardless. For other platforms, you must download the lastest client from here: PRO CLIENT DOWNLOAD (delete the old client before extracting the new one). You will be given a prompt before logging in ("Out of date version") if your downloaded client is not updated.
  

 

• If you are able to see a "Logging in" prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary "ghost" queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when many people attempt to join at once, so try to restart your client and try again. It can take 3-5 times for the queue to be shown.
  

 

• If you are receiving a “Server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent.
  

Our developers are constantly improving the game in order to have the less inconveniences while playing it, so please be patient and I hope you understand. Any upcoming announce about new features, changes and downtimes will be said in our OFFICIAL PRO DISCORD so please tune in so you won't miss any news and downtimes. You could also type ^up in the #bot-commands channel to check the server status.

 

 

Please let me know if you have further questions, and if I was able to solve your issue.

Have a good day.