Saigo

Hello Kairi65, I'm sorry for any inconvenience caused. Unfortunately, as I stated before, we are unable to know how exactly you spent your money as our tools doesn't give us that information. I'm really sorry about your lose. And I'm glad to know it was resolved again by following the procedure I gave you before. As your issue has been solved I'll proceed to close this thread. If you ever run on any other issue or have any further questions of the game please let me know, have a good day!

Hello BabaGanoosh, I'm sorry for any inconvenience. I would like remember you not to spam bumps in your issues, as previously you had many answers in your thread, you could bump your issue every 24 hours so please be sure to follow that. I before forwarded your issue to our content script team to solve your issue. I'm happy to know that your issue has been solved so by now I'll proceed to close this thread. Have a good day!

Hello SexyGirl, I'm sorry for any inconvenience. I would like to confirm you that in Eumi island you can encounter shiny Pokemon with the same chance of 1/8192, or if you want percentage is 0.01220703125%, and I want to clarify that you cant encounter shiny Pokemon in Headbutt Trees, Diggable Patches, Excavation Sites, and Pokemon that are encountered by interact in the in-game world (For example Snorlax on route 12). Also encountering 8192 Pokemon doesn't guarantee you to face one in the encounter 8192, I could say it by own experience and many other could confirm it, so I wish you the best luck hunting your shinys in our game! There are no shiny encounter booster by the way if you ever wonder. Please let me know if you have any further question, and if I was able to answer all your questions. Looking forward for your answer, have a good day!

Hello TxCapitanVenen0, I'm happy to know that your issue has been solved, as a reminder please in the next time use the RESTORE POKEMON MEGATHREAD, and don't forget to use the form I said in the post above. As your issue has been solved I'll proceed to close this thread. Have a good day!

Hello TxCapitanVenen0, I'm sorry for any inconvenience caused. I have requested to a higher staff your Pokemon to be restored, please in the next time post your request in the following thread: RESTORE POKEMON MEGATHREAD. Use this form to post your request also please in another chance you want to request a restore: [u]ID Screenshot: Server:[/u] Please let me know when everything is ok with your case. Have a good day!

Hello Dc018250, I'm sorry for any inconvenience. Unfortunately the quest you're trying to do is for now removed and there's no estimated time on when it will be available again. However if you are interested on how was this quest done here you have a guide that can give you that information: PSYDUCK HAT QUEST-LINE Please let me know if you have any further questions, have a good day!

Hello kairi65, I'm sorry for the inconvenience. You're experiencing an error that happens when a Pokemon tries to learn a move by any way teachable. This includes by level up, TM, Move Tutor and Move Re-learner. In order to fix this problem please follow the next procedure: Delete all the PRO files that you have (.zip and remaining files too). Restart your computer/device. Download the game from here. After you've done all the steps the error should be fixed letting you now teach your Pokemon a move by any way teachable mentioned before. Unfortunately we are not able to refund you any amount of money you could have lost due to this error as it would be unfair for those who accepted their loss by bugs and errors if we restore your money and not the their money or progress. Also our tools do not let us track how the money of an user get spent or how their items were used so we can't verify and refund at all. I'm sorry if this wasn't what you expected to see but I hope you can understand it. Please let me know if you have any further questions, or if your issue has been solved. Have a good day.

Hello SexyGirl, I'm sorry for any inconvenience. I'm also glad to tell you that all bosses has a third time reward, however if you fight reworked bosses in easy difficulty they won't give you that extra reward as fighting them on that difficulty doesn't count for consecutive rewards. About the rewards you can get from bosses: the old bosses have a set rewards, which you can check by writing ^boss (name) in #bot-commands on our OFFICIAL PRO DISCORD, and the reworked bosses you may get rewards varying by the difficulty you chose. For a better understanding on how the reworked bosses work please read the list below: Easy: Pokemons have no EVs and no held items, and a weaker moveset compared to other difficulties. Medium: Pokemons have 252 EVs in each stat, and hold items. Hard: Pokemons have 400 EVs in each stat and hold items. However you, as a player, won't be able to use in-battle items for example revives. Here you have a list of the Re-worked Bosses where you could also check, a little below on that site, the not reworked ones and a full list of all available to fight. Please let me know if I was able to solve your issue and if you have any further questions. Have a good day!

Hello feitheone, I'm sorry for any inconvenience caused. The servers sometimes experience technical issues leading them to go down for a while, by now them should be up and ready to play. Our developers are constantly improving the game in order to have the less inconveniences while playing it, so please be patient and I hope you understand. Any upcoming announce about new features, changes and downtimes will be said in our OFFICIAL PRO DISCORD so please tune in so you won't miss any news and downtimes. You could also type ^up in the #bot-commands channel to check the server status. As your issue has been solved I'll proceed to close this thread. Have a good day!

Hello Randomopkid, These titles in specific has the following meaning: PRO Member: A trophy awarded to users who have had an active membership to PRO. Donator: A trophy awarded to users who have donated to PRO. You can check the complete list here. I hope this information is enough to answer your questions, if you still have any question please let me know. Looking forward for your answer, have a good day!

Hello WonderStacey, I'm sorry for any inconvenience and for the delay on your issue. The servers sometimes experience technical issues leading them to go down for a while, by now them should be up and ready to play. As for how is it worse than last year, our developers are constantly improving the game in order to have the less inconveniences while playing it, so please be patient and I hope you understand. Any upcoming announce about new features, changes and downtimes will be said in our OFFICIAL PRO DISCORD so please tune in so you won't miss any news and downtimes. You could also type ^up in the #bot-commands channel to check the server status. I would also like to remember you that when the servers experience many crashes we sometimes do offer a compensation about it. Please let me know if you have any further question, and if I was able to solve your issue. Have a good day.

Hello OfficialOPOG, I'm sorry for any inconvenience. I would like to inform you that Medallion items can not be sent through letters, which includes the small MS medallion. However it can be traded to another user, except of the mini medallion of 3 days which is no way trade able. I hope this information is enough to solve your issue, please let me know if you have any further questions and if I was able to solve your issue. Have a good day!

Hello Cheese9898, I'm sorry for any inconvenience and for the long delay on your issue. As you could see this is an error that happens when a Pokemon wants to learn a move by any way teach able. This includes by level up, TM, Move Tutor and Move Relearner. If you ever experience the bug again please follow the next procedure: Delete all the PRO files that you have (.zip and remaining files too). Restart your computer/device. Download the game from here. After these steps are complete you should be able to teach your Pokemon any move by any way teach able mentioned before. Unfortunately we are not able to refund you any amount of money you could have lost due to this error as it would be unfair for those who accepted their loss by bugs and errors if we restore your money and not the their money or progress. Also our tools do not let us track how the money of an user get spent or how their items were used so we can't verify and refund at all. I'm again sorry for the long delay on your issue. Please remember that Staff is volunteer and we work on our free times to do staff jobs. As your issue has been solved I'll proceed to close the thread, have a good day!

Hello Eternal408, I'm sorry for the inconvenience. You're most likely experiencing an error that happens when a Pokemon tries to learn a move by any way teachable. This includes learning by level up, TM, Move Tutor and Move Relearner. In order to fix this problem please follow the next steps: Delete all the PRO files that you have (.zip and remaining files too). Restart your computer/device. Download the game from here. After you've done all the steps the bug should be fixed letting you now teach your Pokemon a move by any way teachable mentioned before. Unfortunately, if you ever want us to "restore" TMs used or money wasted on moves, we are not able to refund you any amount of money you could have lost due to this error as it would be unfair for those who accepted their loss by bugs and errors if we restore your money and not the their money or progress. Also our tools do not let us track how the money of an user get spent or how their items were used so we can't verify and refund at all. I'm sorry if this wasn't what you expected to see but I hope you can understand it. Please let me know if you have any further questions, or if your issue has been solved. Have a good day.

Hello ZetLocrito95, I'm glad to hear I could help you to solve your issue. I'll proceed to close this thread, have a good day!

Hello mucoaga, I'm sorry for any inconvenience. Thanks for reporting this bug, I would like to inform you that Shovel doesn't work on every dig spot yet. Our CS(Content Script) team already knows about it and is working to solve it, unfortunately I cannot give you an estimated time on when this bug will be solved. However any further announcement on a bug being solved or mostly any new feature implemented in the game will be said in our OFFICIAL PRO DISCORD, so please join and you won't miss any news. Please let me know if you have any further question. Looking forward for your answer, have a good day!

Hello 1Ghostfaze0, I'm sorry for any inconvenience. I would like to inform you that not all the users that requested their accounts reset, transfers, name change has been completed due to its all manual job and it is needed to check the user before doing anything further to the account as the user needs to fulfill the requirements, I tell you this as it is possible to get some delay as our staff is volunteer and we do staff job in our free times. You'll get a notification once your request has a response so please be patient and you'll eventually get your request answered. Please let me know if you have any further question. Have a good day!

Hello ZetLocrito95, I'm sorry for any inconvenience. I'm glad to tell you that Rivalry is indeed coded and working properly as it is not listed in our official thread for broken moves and abilities that you can find here: LIST OF BROKEN MOVES & ABILITIES IN PRO. I would also like to inform you that our developers are working on a new Battle/PvP code from scratch that is planned to rework all the Battle and PvP scene by, hopefully, implementing all moves and abilities working, making a space for a lot of new features. In the first time this was announced our developer said he needed around 2 months, but we can't give any estimated time on when is it going to be released as it might take a little longer or even a little less so it is really hard to give any estimated date. For any further announce about this and many more features that our team is working on it will be said here in the forums and in OFFICIAL PRO DISCORD, so please join and you won't miss any news. Please let me know if you have any further question, have a good day!

Hello SerMacabro, I'm sorry for any inconvenience caused. The servers sometimes experience an error leading them to crash affecting not only you or me but the whole players who were active in the time the server crashed. Unfortunately there's nothing we can do in order to help you now because if we give you a second chance to re-battle it would be unfair for those who already accepted and waited for the time to pass to battle again. However I would like to tell you that the re-worked bosses, you can find the list here, have an implemented way to allow you to re-battle if the server crashed as if you disconnect during the battle it will still say you lost the battle. As your Boss is not re-worked you are most likely to have to wait for the timer to finish. When several crashes or inconveniences are caused in the server we sometimes offer a little compensation gift to our users as an apologize only if it was caused by our end. In normal circumstances the following text will be applied: If the server is going into downtime it will be first announced in our OFFICIAL PRO DISCORD, and then when the time is approaching will be announced in-game. We can't offer a reconnect feature due to technical restraints, for any further information about updates or changes them will be made in our Discord so please join so you won't miss anything. I'm sorry if this was not what you expected to see but I hope you understand. If you have any further question please let me know. Have a good day.

Hello Shurikennzykah, I'm sorry for any inconvenience. I'll proceed to lock this thread due to you've already created another thread regarding this here, please do not make multiple posts about your issue and do it in the proper sub forum. Have a good day!

Hello adrian0194, I'm sorry for any inconvenience caused. The servers sometimes experience technical issues leading them to go down for a while, by now them should be up and ready to play. Our developers are constantly improving the game in order to have the less inconveniences while playing it, so please be patient and I hope you understand. Any upcoming announce about new features, changes and downtimes will be said in our OFFICIAL PRO DISCORD so please tune in so you won't miss any news and downtimes. You could also type ^up in the #bot-commands channel to check the server status. As your issue has been solved I'll proceed to close this thread. Have a good day.

Welcome back to PRO!

Hello KelvenaSkyewind, I'm happy to know that your problem has been solved. And as the issue has been solved I'll proceed to close this thread. Have a good day!

Hello KelvenaSkyewind, I'm sorry for any inconvenience. We have re-checked your case and we could find out that you actually have 2 accounts associated to your email, so you are probably confusing your account named "KelvenaSkye" with this account you made this thread. If that was the case, if you haven't please download the latest PRO client from here, then please log into your DASHBOARD and proceed to merge your account selecting your main server: Blue. Also please read the SERVER MERGE FAQ and GENERAL MERGE FAQ for questions you may have and if you have any issue while doing your merge. After you've done so I also suggest you that in your DASHBOARD you change the email from your main account in order to be able to change the password as it might happen errors due to being linked to two accounts the email and it might be required if you get the Invalid Password after your merge. Please let me know if this could solve your issue. Looking forward for your answer, have a good day!

Hello everyone, I'm sorry for any inconvenience caused. The servers sometimes experience technical difficulties leading them to crash, right now both servers should be up now and ready to play. Our developers are constantly improving the game in order to have the less inconveniences while playing it, so please be patient and I hope you understand. Any upcoming announce about new features, changes and downtimes will be said in our OFFICIAL PRO DISCORD so please tune in so you won't miss any news and downtimes. You could also type ^up in the #bot-commands channel to check the server status. As the issue has been solved I'll proceed to close this thread. Have a good day!