Rockingrockruff Posted June 7, 2019 Share Posted June 7, 2019 Help my game isn't working says can't connect and I'm on wifi Link to comment Share on other sites More sharing options...
Administrator Shinohara Posted June 10, 2019 Administrator Share Posted June 10, 2019 Help my game isn't working says can't connect and I'm on wifi Hi @ROCKINGROCKRUFF I'm sorry for the inconvenience. If you're still experiencing the issue, could you please try to totally reset your router and internet connection and let me know if it solves your issue? If not, please check with the following questions. ▪︎ Are you using Proxy? Try not using it, and then test again ▪︎ Are you trying to play at home/work/school? Your school/work or any public connection, they could have had their IP blocked already or be blocking the game on their network, you would need to ask them to find if that's the case It could also be your provider blocking the game, which case you could try contacting your internet provider to try and get it unblocked as seen in this post You could also use a VPN although you should check you're allowed first. Looking forward to your reply, have a wonderful day ! Please do not contact staff members for private support Share your questions on the forums as they could be useful to others Link to comment Share on other sites More sharing options...
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