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Can't open backpack (android)


Gammagenix

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So i am playing on android (One plus 6T), and i can't open my backpack, pokedex and trainer.This is an issue because i cant use my bike anymore. I can still open everything else : social, pokemon team info, open the map, the nearly pokemon available or send message in the chat and battle.

I have set the GUI scale at the maximum (i tried with default settings but doesnt work).

I have also clear the game cache and uninstalled...

This is the first time i play the game on this device so i cant say if the issue is about the device or the game version.

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So i am playing on android (One plus 6T), and i can't open my backpack, pokedex and trainer.This is an issue because i cant use my bike anymore. I can still open everything else : social, pokemon team info, open the map, the nearly pokemon available or send message in the chat and battle.

I have set the GUI scale at the maximum (i tried with default settings but doesnt work).

I have also clear the game cache and uninstalled...

This is the first time i play the game on this device so i cant say if the issue is about the device or the game version.

 

Hi @Gammagenix

 

I'm sorry for the inconvenience.

I would like to inform you that our developers has released yesterday the new client for all the devices, could you please try to download them and check if your issue has been solved?

Please, remember to delete all the old files and to restart your phone before installing the latest.

You can download the latest client from here: PROClient Download

 

Please, let me know if your issue has been solved and if you have any further questions.

Have a wonderful day !

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Please do not contact staff members for private support

Share your questions on the forums as they could be useful to others

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Hi @Gammagenix

 

I'm sorry for the inconvenience.

I would like to inform you that our developers has released yesterday the new client for all the devices, could you please try to download them and check if your issue has been solved?

Please, remember to delete all the old files and to restart your phone before installing the latest.

You can download the latest client from here: PROClient Download

 

Please, let me know if your issue has been solved and if you have any further questions.

Have a wonderful day !

Still doesnt work with the new version, i have even deleted the obb/data after uninstalling.I wonder if there is a command to open backpack with something like /bag /backpack ,I also noticed that i couldnt rotate my screen while in this game so i though it was due to my tactile, but i wasnt the case... I think this issue is due to a game compatibility with my device (i can still play on computer).

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  • 3 weeks later...
  • 2 weeks later...

I can also confirm this doesn't work in One Plus 6t as of today with new and latest version downloaded. I've played a couple years back and trying to get back into it. Please help.

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  • 4 weeks later...

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